Shipping & Returns
Shipping Policy
Shipping Policy
At Belvito Pets, we work to ensure that your order is processed and delivered safely and within the estimated delivery time.
Order Processing
After your payment has been confirmed, your order will normally be processed and prepared for shipping within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email. When tracking is available, the tracking information will also be provided.
Delivery Times
Delivery times may vary depending on the product, delivery address, and shipping method selected.
The estimated delivery time is:
5–15 business days.
Delivery times are estimates and may occasionally be affected by circumstances beyond our control, including carrier delays, customs procedures, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs will be displayed at checkout before you complete your purchase.
When free shipping is available, this will be clearly indicated on the product page or at checkout.
Order Tracking
When tracking is available, your tracking number will be sent to you by email after your order has been dispatched.
Please allow a few days for tracking information to become active or updated in the carrier's system.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us at:
Please include your order number so that we can investigate the delivery status with the carrier.
Incorrect Delivery Information
Customers are responsible for ensuring that their delivery address is correct before completing their purchase.
Belvito Pets is not responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.
If you notice an error in your delivery address after placing your order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after the order has been processed or shipped.
Customs and Additional Charges
Depending on the destination and applicable regulations, customs duties, taxes, or other charges may apply to your order.
When applicable and not included in the amount shown at checkout, these charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or our Shipping Policy, please contact us:
Email: belvitopets@gmail.com
Belvito Pets
Quality products for happy pets.
Return & Exchange Policy
Returns & Refunds Policy
You can request a return within 14 days of receiving your order.
The product must be unused and in its original condition.
If your order arrives damaged or defective, please contact us as soon as possible.
To request a return, email belvitopets@gmail.com with your order number.
Once approved, your refund will be processed using the original payment method.